FAQ

1.Do we accept trial orders?

Yes. Customers can order 1-2 amps being test samples before they place the normal order .The price of a trial order is same as the wholesale price.

2.How to ship the amps ?

2.1 Amplifiers are shipped by fast transform. When the weight of package is between 1-45kg.It is better use DHL, UPS, TNT. The delivery time is 3-5 days. It is door to door service. Below is the price of DHL in China. If the price of DHL in China is cheaper than the price in location, you can ask us for a separate quotation. Certainly you can look for your own method of delivery.

Country	First0.5kg(US$)	add 0.5kg(US$)	21-30kg(US$/KG)	more than 31kg(US$/kg)
U.S.A	20	5.1	7	6.5
Europe	21	6.7	7.9	7.7
New Zealand,Australia	13	4.5	6.8	6.5
Japan	14	4.4	4.4	3.7
Asia(Singpore,Philippines)	10	2.7	4.4	3.9

Example: If you want the GT5A, it weighs 6.5kg, if you live in Europe, the cost of DHL is USD18+12*5.5=USD84.

Because the cost of DHL or UPS is very expensive, it is better to ship only the sample or trial order.

2.2 Shipped by air freight .The minimum weight of air freight is 45kg.It is better to ship goods by air freight when the consignments weight is bewteen 45kg -100kg, ,The delivery time is 1-2 weeks.We can also help you look for cheaper logistic .

2.3 Shipped by sea . The minimum volume of sea shipment is 1CBM. It is the cheapest but takes the longest time.The delivery time maybe 15-30 days. The cost of LCL includes fours parts such Ocean Freight, DOC, CFS, Customer Clearance. DOC and Customer Clearance are counted by times. The more you ship, the lower the cost per unit. Such as,
From Shenzhen port to Brisbane 09/08/2007
ocean freight:USD10/cbm
custom clearnance:rmb320/bill
cfs:rmb40/cbm
document:rmb125/bill
carrier: CMA T/T:15DAYS WED/MON.
This price is always change, It is only reference.

3.How to order amps from kldguitar?

When you want order amps and others good from us. Please tell us

Contact Person:

Address:

TEL:

Power :

Plug:

The color of Tolex and grille colth:

Other needing

4.How to pay for your amp?

Please use T/T(bank wiring), westernunion, or paypal( The cost of paypal is higher, please add 7% if you use paypal)